This page contains information for the general public. For information for health professionals, please click here.

For up-to-date information on COVID-19, check the Ministry of Health website or New Zealand Government COVID-19 website.

Staying at home – what it means

The Government has asked all people in New Zealand to stay at home to help stop the spread of COVID-19.

As long as you're not unwell, you can leave your house to:

  • access essential services, like buying groceries, or going to a bank or pharmacy
  • go to work if you work for an essential service
  • go for a walk, or exercise and enjoy nature locally.

If you do leave your house, you must keep a 2-metre distance from other people at all times. Police may be monitoring people and asking questions of people who are out and about during the Alert Level 4 lockdown to check what they are doing.

For more information on what staying at home means, visit the website.

Self-isolation advice if you're unwell

If you have COVID-19, or if you’re feeling unwell, it’s critical you stay at home and recover.

For self-isolation advice, visit the website.


Symptoms of COVID-19 are similar to a range of other illnesses such as influenza. Having any of these symptoms does not necessarily mean that you have COVID-19.

Symptoms include:

  • fever
  • coughing
  • difficulty breathing.

Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention.

If you have these symptoms please call Healthline for free on 0800 358 5453 or you can call your doctor. If you're outside New Zealand call +64 9 358 5453 or your doctor. Call your doctor before visiting.

Interpreters are available through Healthline.

Simple tips to stay well

We realise the current situation with COVID-19 may cause increased levels of anxiety. Be sure to continue to connect with whanau, friends, neighbours and colleagues outside of your bubble through phone or video calling. Sharing how we feel and offering support to others is important. We also recommend sticking to a routine such as having regular mealtimes, bedtimes and exercising.

The following are some simple steps you can take to protect yourself from COVID-19 and other illnesses in the community:

  • checking in on older relatives or vulnerable people over the phone, to make sure they have everything they need.
  • talking to friends, whānau and neighbours over the phone to see how they are and if they need support.
  • dropping essential supplies, like food or medications, to those at home. You can leave them at the door.

Useful links

Information for health professionals


For posters for general practice and aged residential care, please visit our health professionals page.



Key message handouts: 



Symptoms card 4 on a page


New Zealand border health advice cards



WHO resources




Last updated 3 April 2020.