Resources   Frequently asked questions   Contact tracing

The greater Wellington region is currently at Alert Level 1

At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community:

  • If you have cold or flu symptoms, stay home and call your doctor or Healthline on 0800 358 5453.
  • Wash and dry your hands regularly, using soap and water for at least 20 seconds, and drying thoroughly.
  • Keep physically distant from other people while in public.
  • Sneeze or cough into your elbow.
  • Wear a mask if you want to. You don’t have to, but it can help protect you and others.
  • Continue to track your movements using the NZ COVID Tracer app or booklet.

For more information on Alert Level 1, visit the website.



Symptoms of COVID-19 are similar to a range of other illnesses such as influenza. Having any of these symptoms does not necessarily mean that you have COVID-19.

Symptoms include: fever, coughing. difficulty breathing, sore throat, sneezing/runny nose and/or a temporary loss of smell.

Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention.

If you have these symptoms please call Healthline for free on 0800 358 5453 or you can call your doctor. Call your doctor before visiting.

Interpreters are available through Healthline.

Community-based assessment centres (CBACs)

If you have symptoms of COVID-19, please call Healthline on 0800 358 5453 or call your local GP for advice.

Your GP or Healthline may refer you to a CBAC (community based assessment centre) to be screened and assessed for testing, and tested if you meet the Ministry of Health criteria.

For more information on CBACs in Wellington, Kāpiti and Hutt Valley, click here.

For more information on CBACs in Wairarapa, click here.

Simple tips to stay well

We realise the current situation with COVID-19 may cause increased levels of anxiety. Be sure to continue to connect with whānau, friends, neighbours and colleagues. Sharing how we feel and offering support to others is important. We also recommend sticking to a routine such as having regular mealtimes, bedtimes and exercising.

The following are some simple steps you can take to protect your whānau, your community, and yourself from COVID-19 and other illnesses:

Useful links

Last updated 16 October 2020.