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The golden rules for everyone at Alert Level 1

  1. If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
  2. If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  3. Wash your hands. Wash your hands. Wash your hands.
  4. Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  5. If you are told by health authorities to self-isolate you must do so immediately.
  6. If you’re concerned about your wellbeing, or have underlying health conditions, work with your GP to understand how best to stay healthy.
  7. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
  8. Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
  9. Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
  10. People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

For more information on what staying at home means, visit the COVID-19.govt.nz website.

Symptoms

Symptoms of COVID-19 are similar to a range of other illnesses such as influenza. Having any of these symptoms does not necessarily mean that you have COVID-19.

Symptoms include: fever, coughing. difficulty breathing, sore throat, sneezing/runny nose and/or a temporary loss of smell.

Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention.

If you have these symptoms please call Healthlinefor free on 0800 358 5453 or you can call your doctor. If you're outside New Zealand call +64 9 358 5453 or your doctor. Call your doctor before visiting.

Interpreters are available through Healthline.

Community-based assessment centres (CBACs)

If you have symptoms of COVID-19, please call Healthline on 0800 358 5453 or call your local GP for advice.

Your GP or Healthline may refer you to a CBAC (community based assessment centre) to be screened and assessed for testing, and tested if you meet the Ministry of Health criteria.

Simple tips to stay well

We realise the current situation with COVID-19 may cause increased levels of anxiety. Be sure to continue to connect with whānau, friends, neighbours and colleagues. Sharing how we feel and offering support to others is important. We also recommend sticking to a routine such as having regular mealtimes, bedtimes and exercising.

The following are some simple steps you can take to protect yourself from COVID-19 and other illnesses in the community:

  • checking in on older relatives or vulnerable people to make sure they have everything they need.
  • talking to friends, whānau and neighbours to see how they are and if they need support.
  • dropping essential supplies, like food or medications, to those at risk or are at home.

Useful links

Last updated 9 June 2020.