Information on COVID-19  COVID resources

 

What should I do if I think I have COVID-19?

If you have symptoms consistent with COVID-19, such as cold or flu symptoms, get a test and stay home until you get a negative result.

A COVID-19 test is free of charge. This applies regardless of your citizenship, immigration status, nationality or level of medical insurance coverage.

You may need to pay for a test if it’s for the purpose of entering another country. Information on getting a pre-departure COVID-19 test | Covid19.govt.nz.

Where can I get tested for COVID-19?

Visit the Healthpoint website for locations of COVID-19 testing sites or where to order and pick up a RAT kit. If you are unsure, talk to your local healthcare provider or call Healthline on 0800 358 5453.

What are the options if you need a test but can’t access a testing centre?

Call your doctor or Healthline. If transport to a testing centre is a challenge, your healthcare provider can discuss options with you, including the possibility of delivering RATs to your home.

How long will it take to get my results?

Using a RAT test, you will see your results within 15-30 minutes.

With a PCR test, you will usually get your results within 48 hours. Some tests may take longer depending on the time of day of your test or day of the week e.g. if you test on Friday afternoon you may get your result on Tuesday. Swabs are collected from the various testing centres around the region and sent to a laboratory for analysis. If you are very unwell and need to go to hospital your test will be prioritised. Otherwise, you may be sent home and asked to self-isolate as if you had COVID-19 until your test results are available.

What if my test comes back positive?

If you get a positive result on your rapid antigen test (RAT) you need to record it at My Covid Record then you will get a text message from 2328 with links to more information on what to do next. This will include an online form where you can detail your symptoms and what extra support you need.

If your PCR test result is positive, you will be notified of your result by text message from the official 2328 number. It will include a link to an online form you will need to fill out.

For more information, visit Unite Against COVID - What happens if you test positive for COVID-19

Last updated 21 April 2022.