Greater Wellington
Wairarapa DHB logo Hutt Valley DHB logo Capital And Coast DHB logo

All disabled people are in Group 3 for the vaccination rollout. Group 3 is approximately 200,000 people in the Greater Wellington region, so people are being invited in stages. Disabled people are being prioritised within Group 3.

The Disability Team in Hutt Valley and Capital & Coast District Health Board recognised that the disability community was likely to feel ‘forgotten’ within the COVID-19 Vaccination Programme.

We stepped up our efforts to raise the profile of the disability community. Fortunately, the DHBs agreed that priority populations for our COVID-19 vaccination programme are Māori, Pacific and Disabled people. The DHBs are driving the equity framework.

The DHB Disability Team has been closely involved with the planning of the vaccination programme promoting what it means to be inclusive and accessible.

Booking systems

Booking systems are important as most people be vaccinated at booked appointments.

We have been working with the people creating the national booking system and the national call centre service to make sure disabled people have the chance to say what reasonable accommodations/supports are required so they can be organised/prepared if necessary.

Long-term residential facilities 

We are working with the Ministry of Health, NASC Services and Disability Residential Service providers to work out the best way to ensure each resident has access to COVID-19 vaccinations.

The Ministry of Health provides guidelines for these vaccinations. They have also engaged with partners including People First to create resources on Supported Decision Making to ensure everyone is able to make an informed decision about whether or not to be vaccinated.

Information about supported decision making

Accessible Events

Some people may want to get the COVID-19 vaccination with other members of their community.

Hutt Valley and Capital & Coast DHBs are setting up events where we book out a COVID-19 vaccination clinic for a certain amount of time and set it up to match the community’s needs: for example creating more space, having longer appointments so they won’t feel rushed, NZSL Interpreters present etc.

List of accessible events.

Disability Resources for COVID-19

We developed guidance packs for all staff and vaccination centres so all vaccination centres are as accessible as possible.

These packs contain information and guidance for all stages of the vaccination programme – from planning, communications and recruitment right through to staff training and setting up accessible vaccination sites.

The packs also contain resources for vaccination centres to use, including posters and signs, and cards for Deaf and Hard of Hearing people to indicate their communication preferences. The posters, signs and cards were designed by a designer with knowledge around designing accessible resources.

disability resources


We have also created a Disability Equity E-Learning course for staff which includes three modules:

  • Disability Explained
  • Engaging With Disabled People, and
  • Working With Disabled People